Customer Service

Need help with an order or you've got a question for us? Our Customer Service team is here to help.

Customer Service Hours of Operation

7 Days a Week - 7:00AM to 1:00AM (EST)

E-Mail

Please click on the link above and and fill out the form. A team member will reply within the next 24 hours.(EST)

Phone

Want to talk about it? Give us a call at 855-CAVI-NYC (855-228-4692). International callers can reach us at 001-858-634-5548.

Shipping

You can review our shipping rates and policies by clicking on the link above. Clicking on "My Account" will provide you further tracking information on your current order.

RETURNS

The link above will forward your to our returns policies and procedures. For more information, feel free to contact us via email or by phone.

PAYMENT OPTIONS

Clicking on the link above will provide the available payment options for US Customers. Please click here if you are an international customer.